Common questions.
Everything agents usually ask before the first booking.
“Do you have a minimum booking requirement?”
No minimum. Your first booking can be a single self-drive couple for a week in Italy. We want agents to try the product without risk — so there's no commitment threshold.
“How do I get net rates?”
Send us a brief and we respond with a full programme proposal including B2B net pricing within 4 business hours. We don't publish a rate card — every programme is quoted based on the specific brief.
“Can I request custom itineraries?”
Yes. Every programme is a starting point. We build bespoke from any client brief across 35+ countries.
“What if something goes wrong on the ground?”
You'll hear from us before your client escalates. We operate 24/7 on-trip support and deal with issues directly. Post-trip, we send a summary of anything that required intervention and any refunds due within 48 hours.
“Do you sign a B2B agreement?”
Yes. Every working relationship starts with a simple B2B trade agreement that formalises the net-rate arrangement, confidentiality, and no-direct-contact commitment. Contact us to receive the standard agreement.
“What currencies do you quote in?”
EUR for most programmes. CHF for Switzerland-specific products. USD available on request for US-based agents.
“Can I white-label the PWA app under my brand?”
Yes — the self-drive PWA is fully white-labelled. Your client sees your agency name, logo, and colours. There's no flyEurope branding in the client-facing experience.
“How quickly do you respond to quote requests?”
Within 4 business hours for programme requests. For on-trip emergencies, 24/7.